Great to know our new Feedback
menu option is encouraging folks take advantage of this easy access route
to our writers to verify details of their articles and to pass along much appreciated
Thank yous. Below you'll find details from the feedback comments we received
here at TechTrax during January. Names have been withheld for those folks requesting
the option not to have their name published.
If you ever want to pass along thanks for articles that have been particularly
helpful to you or have questions or comments about any of our articles, feel
free to click the Feedback
menu option in all issues of TechTrax (including the converted Word document
version) and let us know what's on your mind. The form gives you the option
of allowing your name to be published or not. Note that reader's email addresses
are never published!
Simon van Groningen from Netherlands asked:
"I did everything you said about making Google
the search machine of my browser (IE 6), but I did not succeed. Have you
any other suggestion."
The question was passed to the original author, Vic
Ferri, who came back with this great info to update the article:
It does work with XP and IE6. You need to set the Use Search Assistant value
in the registry to NO.
Go to registry key: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main
In the right hand pane, look for this value: Use Search Assistant
and change the value to no.
Just tested it with XP Pro and IE6 and worked perfectly. Be sure to close
and reopen IE before thinking it doesn't work. You may have to close-reopen
IE a few times to make it catch.
Dawn Crosier from Wichita asked:
"Love the article on TOC
spanning multiple documents [by Jonathan
West]! I will be sending some of my key secretaries to this article for
them to read up on how to work with their Tables of Contents.
"I know that the VBA will "BLOW THEIR MINDS" so perhaps I
could get permission to publish without that information???
"Thank you for all your great information!"
"Thanks for the great feedback, Dawn, but, unfortunately, although we
do provide permissions to reprint articles for non-profit support use,
reprints must be complete originals, with all original information included
and proper author credits and TechTrax copyright details included. Sorry we
can't allow the article to be modified, Dawn. But you can always link to the
full article or reprint the full article with proper credits. Thanks much
for properly asking for reprint permission."
Another reader wrote:
"This is a great site, I have just learnt about it and I have spent
most of my day working on how to create
a macro button to automatically create and print an envelope. I have a
problem though, each time I run my macro, I am getting an error to say that
the document is not open. If I open the original .dot and then run the macro
it works fine, do you know the reason this may be happening, I have not had
any experience with VBE, so this is my first attempt."
"Very sorry for the confusion. I made a mistake and didn't
catch this code error. The code should have said ActiveDocument,
rather than ThisDocument. The article code has now been corrected.
Thanks for questionning this problem and bringing it to our attention."
Further Feedback from Reader
"Thanx for this, it worked a treat! The reason I created it is, my
grandma lives in another city and she is elderly. I like to write to her
because she gets a real kick out of getting letters. So I try to make
it easy for her by printing onto nice stationary so it is easy for her
to read. The stationary measurements had to be customized, so this now
saves me from having to change things every time I write to her, which
is about once a week!"
Another reader wrote:
"Thank you so much for the article on Organizing
Outlook Mail [by Dian
Chapman], incredibly helpful and clear!!! One question: I have created
pst files and am using them to organize e-mails prior to moving to new PC.
I deleted two of the pst files I created, prior to closing them on the Folders
List. I am now unable to delete them from Folders list, because file is no
longer there. Even on restore from Recycle Bin, I am unable to delete. Any
way to delete from folders list at this point?? This is win 98 PC."
We asked for help in the MVP community and two Outlook MVPs came to the rescue
with these replies:
- One Outlook MVP said:
Two ways to fix it:
1. Hack the registry and delete the unwanted PST references
2. Create a fresh mail profile.
- Milly Staples, Outlook MVP said:
If it is Outlook 2002, just open the mail icon in control panel, select
Outlook Data Files. Remove the ones that she does not need.
And then our own TechTrax Featured Writer, Herb
Tyson, author of the book Teach
Yourself Microsoft Outlook 2000 in 24 Hours, provided us with this great
In Outlook 2002, as an experiment, I did the following:
1. Used FileImport/Export to create a pst called test-delete.pst.
2. Used FileOpen to open that .pst file.
3. Without closing the new .pst file from within Outlook, I closed Outlook.
(Before closing, I tried to delete the .pst file with Outlook still open,
knowing what would happen, and it said it couldn't because the file was
4. Using Windows Explorer, deleted the test-delete.pst file.
5. Opened Outlook, which then griped about the missing file. It gave me
an opportunity to browse & find it; I clicked Cancel.
6. Outlook now opens, still showing the now-inaccessible (because it's
gone) .pst in the folder list.
7. I right-click on the now-dead folder, and choose Close. Outlook obliges
without further ado, and all traces of that .pst are now gone.
If the .pst file you're zapping is the default .pst, you can get into additional
problems, but I've always been able to get around them by
renaming any .pst files Outlook is "aware of" and thenonce
all but the default has been properly closedsimply starting Outlook
and pointing it at the one I want to be the default. This has worked at
least since Outlook 2000, and possibly works in 98, as well.
Further Feedback from Reader
The reader reported back that this additional information helped and she
was able to get things working properly again!
Another reader wrote:
"Controlling the Printer from Word VBA, by Jonathan West
2: Using VBA to control Duplex, Color Mode and Print Quality
"This looks great! I tried it TO CHANGE DUPLEX, and it did not work.
This article gives no clue if it is talking about a local printer or a network
printer. I was trying on a network printer."
We checked with author, Jonathan
West and he replied:
"Yes, there can be a problem with network printers. I've addressed
in the Part
3 article. Basically, you have to install a local driver that points
to the network printer. I've had an extensive exchange of emails with the
author of this feedback, and it seems that he has a damaged installation
of Word 97. He got the code to work on a different computer. I'm waiting
for him to get back to me with a report on whether a reinstall fixed things."
Rohn Solecki from Winnipeg MB Canada wrote:
a Table of Contents Spanning Multiple Documents: I have used a 5th option
(for TOC only), although I suspect the RD option is better.
"Create the 'master TOC' (not M$ 'MASTER DOC') file (as was mentioned
in RD option) Create the TOC in each file Edit / Copy the TOC in each file
Edit / Paste Special / Paste Link.
"It is slightly more awkward because you have to update the TOCs in
the source doc before updating the 'Master TOC' doc."
We checked with author Jonathan
West about this feedback and he replied:
"If I understand him correctly, his option will only work if he is
willing to have the TOC for each chapter displayed within each chapter file.
Some documents do work that way, but it is not an option if the only TOC
you want is the consolidated one at the very start."
Ria Oskam from Amersfoort/The Netherlands wrote:
"In the article of controlling the printer from VBA is one line that
should be changed if you want to use it in a network environment:
pd.DesiredAccess = PRINTER_NORMAL_ACCESS
pd.DesiredAccess = PRINTER_ACCESS_USE
"If you use the first line no duplexing will be set. Hope this improves
We passed the info back to author, Jonathan
West, who replied:
"The permissions needed seem to vary depending on the network setup.
I've only been able to test the code on a limited range of networks and
printers. Thanks for the feedback, I'll be keeping it in mind for my own
use in future. (That's one thing I like about the Internet, there's always
something more you can learn!)"
Another reader from US Department of Defense, Lowell, MA wrote:
Email to Clean Text Files
"I came across this great tool while looking for a solution to converting
a large amount of Outlook emails to a text format. It works great!! I do not
know much about windows scripting, but this has made me want to learn more.
I have made one change to your script and that was to change how you appended
the original file name with "nohtml.txt" I just appended the original
file extension with txt (eg myemail.msgtxt) This allowed me to write a simple
batch file to delete the original outlook message and rename the output with
a simple txt file extension. I intend to distribute this on our intranet (with
credit to you at mousetrax)
so that others within our organization can use it. Thank You."
Chapman, creator of the WSHScript
HTML Cleanup utility, replied:
"Thanks for the kind words! I'm glad it has worked out for you. As
far as I'm concerned, there's no problem with housing this on your intranet
at all. The reference to MouseTrax
is both wise and appreciated! There is no licensing issue as code like this
is usually generated by us with an eye toward helping people educate themselves
so that they, too, can use their imaginations to solve computer problems.
Looks like you're already heading down that road so we've accomplished our