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by Dian Chapman, MVP, MOS

April Feedback

Below is feedback we received during April. If you have questions about an article you've read in TechTrax or have comments about this Ezine, feel free to use the Feedback button on the top menu to pass us your thoughts or questions.

And please remember you can easily voice your opinion about any article you read in TechTrax by clicking the Rate This Article button at the bottom of each article!


Feedback
Martha Bagwell writes...

Regaring The Soapbox!

I absolutely love the way you wrote this article, I just wish I could write like that! I would like permission to add a link to this article on this page on my web site, http://www.marthas-web.com/identitytheft.htm.

You may remember me, I won a copy of Windows XP Pro upgrade and a game in one of your drawings. My site was keyboardpower then (it has changed a lot!), & I had a different email address, but it's still me! I might add I am using the Windows XP Pro & loving it and my younger son who is disabled has enjoyed many hours playing the game.

Reply
Dian Chapman, author of I'm Mad as Hell, writes...

Hey Martha... Of course I remember you! In fact, next month I'll be posting lots of fun/cool posts that folks have added to their subscription when they sign up...and YOUR name/site comes up now and then as a source. So thanks much!

And thanks, too...for the nice comments. HA! You know it's funny...when I write with passion, I get lots of great comments about my writing. Like this one...and also the article I wrote about Honey the dog from Kuwait. But with much of my writing...I have NO idea what I'm going to write until I sit down and then the words just come out.

Anyway...as for the permission...you don't need permission for this one, but I appreciate you taking the time to check. At the bottom of that particular article, I removed all need for copyrights in the hopes that more people who be encouraged to pass that one around. It's more of an important social support article versus technical support. So feel free to link or use it's full text...just leave my name as the author. But no permission needed! Cheers!

Feedback
A reader writes...

Hi, I'm trying to make some tools that will allow me to monitor and consolidate the event logs on 15 servers.  I like the code that you wrote.  It seems to be clean and efficient.  I would like to modify it to write the events to and ODBC data source instead of text file.  Please let me know if you can help me and how you would like to be compensated. Thanks

Reply
Greg Chapman, author of Synchronized Logging Through Script, writes...

While I appreciate the compliment, I normally try to avoid the use of databases for administrative functions on the assumption that the information must be available anywhere I am (therefore, it must be text based). But that doesn't mean my mind is closed on the topic.<g>

I'll consider how this might be done and, if I can come up with a method I like, I'll publish it in TechTrax. Of course, if that happens, expect to see a copy in your mail! Thanks again!!

Editor's Note: Greg did subsequently write an article on this subject. Read it here: Synchronized Event Logging...to a Database.

Feedback
James Lamm from Raleigh, NC, writes...

How do I arrange the sheets on my active workbook? I've tried cascasde the options under Window | Arrange but I haven't been successful at arranging my sheets.

Reply
Dian Chapman, author of Excel Tips, writes...

Open your workbook...click Windows > New Window. That'll open a COPY of the same workbook...you can see that it'll have the name and then :1, like MyWorkbook:1. Another window would give you another copy such as MyWorkbook:2, and myWorkbook:3, etc.

Now just click to view different pages in each copy. And THEN you can click to tile or cascade...whatever...and CHECK that window in active workbook...so it knows to ONLY arrange the windows in this same workbook and NOT any other views you might have open if you had a different workbook open, too. Hope this helps!

Further Reply from James...

Woo hooo ...it worked!!! A little different from MS Word, but it worked!! Thank you so much. This is the third problem that I've resolved through tips from mousetrax. Thank you again.

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Sue Watts from Sheffield UK, writes...

Hi, I have tons of stuff listed in my prefetch folder ...like 40 things!! Is it alright to delete them all ? Would I cause problems with the preftech registry zip download?? is it safe to do?

Thanks, Sue

Reply
Greg Chapman, Senior Systems Engineer, writes...

Here's what Prefetch is:
1. New to Windows XP
2. A file caching system
3. Microsoft says the following:
"Windows XP monitors the files that are used when computer starts and also when you start applications. By monitoring these files, Windows XP can prefetch them. Prefetching data is the process whereby data that is expected to be requested is read ahead into the cache. Prefetching boot files and applications decreases the time needed to start Windows XP and start applications."

It is recomended to clear your prefetch directory often and, yes, you can manually empty the contents of c:\windows\prefetch. No, there should be no damage from deleting the files you find there.

I DON'T recommend downloading REG files and the like to change a value whose function you don't understand. Since you don't reference the location of the zip file your're referring to, we're unable to determine whether the download is safe. However, erring on the side of caution is probably a good plan. Just stick to deleting the prefetch files once in a while and you should be fine.

Feedback
A reader writes...

Went from win98 to winXP Pro and Office97 to Office2003 so I don't have a CD with OfficeXP to extract a version of MS Photo Editor that will work with WinXP Pro. I really need MS Photo Editor and I hope there is a way to set-up a download from you web site to obtain MS Photo Editor and drivers from OfficeXP.

Reply
Herb Tyson, author of MS Photo Editor, Wherefore Art Thou?, writes...

PhotoEditor can be downloaded... as part of MS Office XP if a user has an MSDN subscription. See http://msdn.microsoft.com/subscriptions/ for subscription information. Other than that, however, Microsoft does not make Office components available for download. So, I'm unaware of any legitimate channels for downloading it. A less expensive way, however, would be to salvage PhotoEditor from the hard drive of your old computer. Or, search the internet and buy a "new" but remaindered copy of Office XP.

Feedback
Jan Toles from Phoenix, AZ, writes...

Regarding Aligning text without a table. I downloaded your E-Book and, as I read through the pages, I am trying the different tricks you give. I was really interested in this particular trick (refer to subject). I tried it several times and it does not work for me. I am using Office 2003.

P.S. I really like your site. How nice that you and your husband are involved in this together. You have so much available for free. Thank you so much for making all of this information available to anyone who wishes to learn.

Reply
Dian Chapman, author of the free Word Tips & Tricks eBook, writes...

Hi Jan...First, thanks so much for the kind words.

I'm attaching a sample doc that you can examine to see how it's done. When you open the attached, hit Ctrl + Shift + 8 to turn on the hidden markers. This will let you see the tiny circles between the words I want "held together," the soft line break at the end and the hard paragraph break after that.

And just for the sake of clarity, here are the steps again that you can follow along with, in case the explanation in my free tips and tricks book was confusing.

  • Open a blank word doc.
  • Type your first name.
  • Now, rather than hitting the spacebar as you normally would, hit Ctrl + Shift + Space to insert a hard space. This will keep the next word locked together with your first name.
  • Immediately after the hard space, type your last name.
  • Now hit the space bar to enter a regular space.
  • Type your city.
  • Hit a regular spacebar space, again.
  • Type the month.
  • Enter a hard space again by hitting Ctrl + Shift + Spacebar immediately after the name of the month.
  • Type the year.
  • Now set this line as fully justified by hitting Ctrl + j.
  • Nothing will seem to have happened...yet! But now hit a soft return by hitting Shift + Enter right after the year. This will enter a soft break in the line with text. This will tell Word to pull all the text across the full width of the page as justified. However, because some words are locked together with a hard space, they cannot be pulled apart. This will cause the locations with the regular spacing to be stretched very far to make up the difference.

The result is that your name will be along the left margin, the city will be centered and the month and year will be pulled to the far right edge of the page. The effect looks as if you have three separate alignments applied. But in fact, it's just one quickly typed line, pulled apart by this cool, little trick to properly align it.

It does work in all versions of Word and once you learn how to do it, it can save you time aligning things when you need to toss out a quick document. I do not suggest you use this trick for formal templates that others will need to use, as they'll surely end up messing it up. For that, use a table with separate alignment in each cell. But for your own quick work, it's a cool trick that you can pull off easily, with practice.

If you're not getting it to work, you're missing a step. So turn on the codes and study your version against my attached version to see what step you've missed. Good luck...let me know how it goes.

Further reply from Jan...

Okay, what I was doing wrong was just pressing ENTER at the end of the line rather than Shift, ENTER.

Once again, thank you for the hard work you do so that someone like myself can learn. Your E-Book is really neat.

Feedback
S. Mustafa from Pakistan, writes...

hi! I loved the quality of contents on your site. Great Job guys!!!

I need some help regarding MS Project Professional 2003. My question is: Is there a way by which we can increase the number of possible multi-value code fields. There are around 10 possible MV fields that we can creat in enterprise global template and use in enterprise resource pool. What if i want to increase this number. I want to have more than 30 different multi-value columns in my resource sheets to assign differnt types of skill sets to my enterprise resources.

I am willing to do any back-end changes e.g. changes in DB and I would go with any solutioon from macros, addins, and anything. I am using MS project professional 2003 and MS project server 2003.

I would really appreciate any help in this regard. Thanks, Mustafa

Reply
Mike Glen, author of the Microsoft Project instructional series, writes...

Hi Mustafa,

Thank you for your query, but I do not have the enterprise version :( I suggest you post on the server newsgroup. Please see FAQ Item: 24. Project Newsgroups. FAQs, companion products and other useful Project information can be seen at this web address: http://www.mvps.org/project/.

Mike Glen, Project MVP

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Rick Mckinney from Dos Palos, Ca., writes...

I, know what my video card is but it wont switch to 256colors. it says driver installed correctly. do you have some tips on troubleshooting this problem. please help me out.

Thank you, Rick

Reply
Greg Chapman, author of The OTHER Way to Find Out What Video Card Is in Your Computer, writes...

If you mean that you're stuck on 16 colors and can't go higher, there are a couple things you can do. There are two things that dictate whether Windows will allow your new settings. First, you have to have the right driver and it has to install correctly.

When you follow the directions at
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=161, what kind of results do you get? You may need this information to chase down the best driver for your card.

Second, your card has to have enough memory to support richer color depth for a given screen resolution. Older cards often don't have enough memory to support more than 256 colors at resolutions higher than 1024x768. Which resolution are you usin and how much memory does your video adapter have? If you choose a lower screen resolution like 800x600, what color depths are available to you?

If you're sure that the card should support higher color counts for the resolution you're using then it's very likely that the driver you've installed is not the correct one.

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Celeste Marsh from Carlsbad, NM, writes...

I really appreciate the work you folks do to produce this very helpful and informative newsletter. Please keep up the good work!

Celeste Marsh
Computer geek, too.

Reply
Dian Chapman, Editor of TechTrax Ezine, writes...

Thanks so much for taking the time to pass along your great comments, Celeste! From me, as well as all our writers, we live for comments like these! They make the time we spend volunteering to help others learn...worth it!!

Feedback
A reader writes...

In creating a calculated field in the Earned Value table of MS Project, how do I make the answer display to two decimal places. This shouldn't be hard, but I am missing something and don't find it in MS Project

Help to be helpful in this case. I had expected it to be similar to Excel.(In Excel, I just go to Format button, select Cells..., then select Number and finally select Decimal Places and pull 2 from pick list.)

Reply
Mike Glen, author of the Microsoft Project instructional series, writes...

Hi...Project's cells are not spreadsheet cells like those in Excel. You have no control over their format. All you can do is to format the text within the cells and change the cells' widths. However, if the result of the formula in your custom cells is monetry, then Project will calculate to 2 decimal places. Not knowing what you want from your customization, I can't be precise, but you could arrange for your cell to be montery by using one of the Cost cells, but you'd have to put up with the currency sign, or don't use one at all! (Tools/Options.../View tab and delete the currency symbol).

You might want to also try posting your question to the Microsoft newsgroup. Please see FAQ Item: 24. Project Newsgroups. FAQs, companion products and other useful Project information can be seen at this web address: http://www.mvps.org/project/.

Mike Glen, Project MVP

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Cynthia Brandt from Boise, ID, writes...

Months ago I bookmarked your site and then promptly forgot about it. Today, I had a free moment and was cleaning up my bookmarks and opened Tech Trax. Wow! The article on Outlook attachments was right on target, easy to use, and it works! Wow! Needless to say, I am not deleting the bookmark.
But I want more. Can you help me improve it? When I forget things, I forget a lot of things. How would I tell the code to ask me for more than one attachment before it closes and sends the email?

Reply
David Horowitz, author of Did You Forget Something?, writes...

Hi Cynthia,

Glad to hear from you and glad to hear you enjoyed the article and found it useful.

Regarding adding more than one attachment, you could call the ExecuteInsertFileCommand routine in a loop that asks if you have more
attachments to attach or something like that. I am preparing this to be a retail product that I will sell. If you're interested, you could be the first customer. If that's the case, let me know.

Good luck and thanks again Cynthia!

David Horowitz, Soundside Inc.

Further reply from Cynthia...

I find that the macro works great and just knowing it is there, I now think more about remembering attachments! You might want to let people know that when they open Outlook they will get the 'enable macros' pop-up. That came as a bit of a surprise. And, while I am at it, can you make it not search the entire email when you are responding to someone who mentions an attachment/enclosure?

I guess I am never satisfied but I still love my new macro. Thanks again.

Further reply from David...

Hi Cynthia,

Good to hear from you again.

Thanks for the tip about the "Enable Macros" popup. That's good -- I do like to warn people of everything as much as possible.

Regarding searching only new text and not Original, Forwarded or Quoted text, that's a great idea and let's me know I'm on the right track with the commercial version of this product which checks for such things, and includes other features as well. If you'd like more information, please let me know.

Thanks for your interest, and good luck! David

Feedback
Carolyn Phillips from Greensboro, NC, writes...

Hi, Dave. At first I was thrilled that someone had created a process that would help me remember to add attachments to email. Upon futher study of your article, though, I discovered that I simply don't have the smarts to do this. My first clue was that when I go to my Tools menu, there is no Macro tab there, much less Visual Basic Editor. (For the record, the selections listed under Tools on my screen are: Send and Receive, Synchronize All, Address Book and others, but no Macro.) Further confusion sets in quickly because, despite what I am sure are excellent instructions and explanations, I don't have a clue about Environment variables, AppData, etc. I am just a simple (okay, simple-MINDED) user.

Bottom line: Can you wrangle this into something I can download? Thanks for your time.

Carolyn Phillips
Greensboro, NC

Reply
David Horowitz, author of Did You Forget Something?, writes...

Carolyn,

Thank you for taking the time to write. Glad to hear you were thrilled initially, even though you didn't understand any of it after that!

I can tell you one thing Carolyn -- it sounds like you're using Outlook Express and not Outlook. Outlook Express (OE) comes with Internet Explorer and is a "lite" version of Outlook. Unfortunately, you will not be able to customize OE in the ways I've described. If you are able to switch over to using Outlook, that would work. Outlook provides a lot more functionality than OE. Outlook usually comes with Microsoft Office, like Word and Excel. So I would say try that if you're interested. It's not a no-brainer to switch from OE to Outlook, but it's your only option if you want to take advantage of the programmability I've outlined.

Now, if you do end up in Outlook, I suggest you try my article again and see if you can get it working, because it sounds like, despite your comments, you may actually know what you're doing more than you think.

I will have a version available for purchase in the near future. However, again, it will only work in Outlook, not Outlook Express. If you're interested, please let me know, and please tell your friends and colleagues!

Hope this helps. Best wishes, and hope you continue to enjoy the magazine!

Sincerely,

David Horowitz, Soundside Inc.

Further reply from Carolyn...

Well, DUH! Upon inspection, I see that I do use Outlook Express - I swear I never really paid much attention. (That's why we have wonderful, tech-brained folks like you around to guide the rest of us, who stumble around on a regular basis.) No doubt you rolled your eyes and said all kinds of things out loud upon reading my message, so I really appreciate the kind words you actually typed into your reply.

I'll look into the "regular" Outlook thing.

Thank you. Carolyn Phillips

Further reply from David...

Carolyn,

Nice to hear back from you.

Please feel free to get back in touch if/when you get on Outlook. I'd love to hear that you got onto Outlook and were able to make this work for yourself. Lots of people are finding value in it. If you do end up wanting to just download something simple, let me know.

Best of luck!

David Horowitz
Soundside Inc.

Feedback
A reader writes...

Hi Mr. West,

Thanks a million for your code I found posted at: http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=116 .

This is the first time I've ever sent an email to an MVP. This code works great in our Win2k environment. Is there anything I need to do to make it compatible with WinXP? When I did some testing with an XP machine I tried to automatically duplex a print out and it only worked with my locally attached printer.  I couldn't get it to work with a networked printer. Any thoughts?

Reply
Jonathan West, author of Controlling the Printer from Word VBA, writes...

Hi Dan, You need to ensure that you have a locally installed copy of the printer driver, even for a network connected printer, otherwise the code does not work. Provided you do this, it should work under Windows XP.

Regards Jonathan West

Further reply from the reader...

Thanks for that info. In Win2K we didn't have a local driver installed and it still worked.  Is there any other ways around locally installing a driver for XP?

Further reply from Jonathan...

I suspect that you did have a local driver installed in Windows 2K & didn't realise it. Microsoft's own Knowledge Base articles on the topic state that a local installation of the printer driver is necessary.

Further reply from the reader...

Thanks, can you send me the microsoft knowledge base article for my reference.

Further reply from Jonathan...

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:
80/support/kb/articles/q230/7/43.asp&NoWebContent=1

Feedback
A Jim Kozma, writes...

I read you article, Automating the Installation of Windows 2000/XP: Part 2: Slipstreaming Hotfixes in TechTrax on logicalexpressions.com. I've been doing something very similar in both Windows 2000 and XP with a few minor changes. First, if you compress the replacement files (accwiz.exe, crypt32.dll, etc.) using the MS compress program (compress -r -z filename) you then I don't think you will need to add them to the [ForceCopyDriverCabFiles] section of DOSNET.inf (and also save a bit of space.) You can also do this with all of the other hotfixes. Just use the most recent version of any dll if it is included in multiple hotfixes. (Some hotfixes can't be done this way. For example, fixes to the Front Page server extensions are in a cab file that just overwrites them, so you have to re-apply that hotfix later anyway. Media player has similar problems...)

You still do need to create/edit the svcpack.inf file and run the updates (as you document) just to get their registry changes from the hotfixes. It would be really nice if we could just apply these registry changes without running the entire hotfix again, but I haven't experimented with this. Since the hotfixes are signed, I didn't think I'd be able to hack the inf files, but there may be a way.


Thanks for the article,

Reply
Dennis Roche, author of Automating the Installation of Windows 2000/XP: Part 2: Slipstreaming Hotfixes, writes...

Thanks for the tips. I actually decided that the process became too hairy and it was easier to do it this way. I also ran into problems replacing
individual files. Long ago when I first started monkeying with integrating hotfixes, Microsoft, through a KB article, informed users that the way you
have just described was the way to do it. I am still looking into more efficient way to run this whole process though.

Check out www.MSFN.org. They have some good material.

Thanks again!
-Dennis Roche

Further reply from Jim...

It is somewhat of a chore to keep up with the files, but by comparing all the version of all hotfix files, I sometimes see that a hotfix is obsolete before Microsoft does.

Thanks, Jim.

Feedback
John Walker from Washington, DC, writes...

I found out how to make the chart interpolate the missing data but how can you get the y-value that Excel has used to complete the chart?

Reply
Jon Peltier, author of Microsoft Excel Chart Types, writes...

John -

Dian Chapman has forwarded me your question to TechTrax, below. When Excel interpolates over a missing data value, it merely draws a line across it from the adjacent points, without bothering to calculate the missing value. To determine the value, you would have to interpolate between the known values. A simple way to do this is to use the FORECAST worksheet function.

Say your missing point was cell C3 and the range B2:C4 looked like this (column B has the X values, column C the Y):

2 1
3
5 4

take the XY values for the point above and below the missing value and copy them to a convenient place away from the charted table, say, I2:J3.
Put the X value corresponding to the missing Y in I5. In J5 enter this
formula:

=FORECAST(I5,J2:J3,I2:I3)

In this case, the formula returns 2, which sits on the line between the points on either side.

- Jon
Peltier Technical Services
http://PeltierTech.com/

Further reply from John...

Thanks very much, Jon, for your quick reply. I tried what suggested and it works just fine.

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