Do you think you have what it takes to answers support questions for users on
a regular basis?
See if you can correctly answer these Help Desk questions. These are actual questions taken from a test given to Help Desk candidates applying for a job with one of the companies
for which I am a consultant. Don't feel bad if you get the answers wrong, because
these TechTrax tests are here to help you learn. So you'll find the answers
at the end of the test. A fun way to learn!
Click the link below to start the quiz. You'll be presented with a page containing
a question and several possible answers. Choose your answer and click Next. After
you've finished all 10 questions, you'll go to your evaluation page, where you'll
see how many you answered correctly, along with the correct answers.
Good luck! Click this link to start: Quiz: So
You're a Help Desk Wannabe?
Important note: Your browser MUST accept cookies to allow the
"Session ID" to track your answers. The cookie will be removed after
you take the test.