Logo: TechTrax...brought to you by MouseTrax Computing Solutions
  In this issue:
Vol 3, Issue 8
 
 Feedback to TechTrax 
  Feedback  
 The Soapbox! 
  Guidelines for Calling the Help Desk  
 Microsoft Office 
  Taming [a few] Outlook 2003 Annoyances  
  Patterned Lines  
  Using Outlook Signatures  
  Clipart, Part 2  
  Microsoft Project: 16 – Macros  
  Updating Microsoft Office  
  Become a Word “Power User”… without diet or exercise!  
  Help! I’m Stuck in the VBE!!  
  Excel VBA: No Experience Required - HTML Export  
 Operating Systems 
  Newbie Guide to NTFS File and Folder Compression in Windows XP Pro  
  Automating the Installation of Windows 2000/XP: Slipstreaming Windows XP Service Pack 2  
 Web Development 
  How To Publish Your Publisher 2003 Web Site Using The HTTP Protocol  
 Graphics 
  The Wonder of Black and White and the Amazing Illustrated Fido  
 Technology 
  C++ - An Introduction  
  Consulting—Beyond the Bunny Slippers: How We Got Hooked  
 Escapes 
  The Sims 2 ~ Explained  
  Life in the Bat Cave: Technical Non-Support  
  Mousing Around  

Welcome to TechTrax!

One of my clients is in Florida. Needless to say, he told me he can't wait for the month of September to be over. I'm in Chicago, but I have a similar feeling. September sure was a bizarre month. And trying to quit smoking this month only made it that much more whacky. So as much as I hate to see winter get closer, good riddance to September and here's hoping that October proves more enjoyable and much safer for our friends along the Atlantic.

I think my dogs are about to stage a revolt. I'm waiting for them to hook each other up and take themselves for a walk in the park. I've been so busy lately that they've been forced to entertain themselves, because they've been missing out on their extra playtime. They haven't even gotten their morning coffee rides with Greg, because he flew his plane down to New Mexico this week for some much needed R&R. He's finally taken some time off to go visit his brother, Mitch.

The name Mitch Chapman may be familiar to any Unix geeks out there. Mitch has his name on a few books in that arena. He's also a well known authority on the Python development language. Yup, it runs in the family! And Mitch is not only also a computer geek and developer like Greg, but he's a pilot with his own plane, too. So now the "boys" get to live out childhood fantasies of flying around together (for the first time) in their respective toys. Wanna lay odds that there will be a flight article from Greg next month?

And speaking of dogs, I have a wonderful update for those of you who read my article: Honey, I'm Home! That sweet, little dog, Honey, who shared her unconditional love with soldiers in Iraq, and who was subsequently rescued from a brutal life to come live here in the states, is thriving and has become the fun-loving queen of all she surveys!

As you can imagine, she had a little adjusting to take to her new lifestyle and freedom. And there were those moments of concern where her soldier hoped she would adjust okay. She needed to learn to trust people, as well as realize that she didn't need to defend her food any longer. And there were also those lessons about dog-equette, "No, the cat is NOT a toy, nor is she lunch!"

But with some love, kindness and training, her soldier says she's become a fantastic pal. He's thrilled with her adjustment and very happy to have her around. He also says that she's the fastest dog he's ever seen! On their walks around their farmland, she is a riot to watch as she happily bounds through the tall grass like a deer...with a doggy smile that says it all, "I love this country!"

(By the way, there are a lot of dogs still needing help, as well as lots of soldiers and military dogs who could use items that would make their time there easier, like shampoo or goggles to keep the sand out of their eyes. If you'd like to help, see this support info page: http://www.militarymascots.org/support.html. A great project for schools, scouts and companies. And if you're opposed to helping military actions, here's a great alternative: http://www.canineassistants.org/. Sponsor a litter of pups who will one day become the eyes, ears or hands for someone with a disability. Read more in this article I wrote, HERE.)

As you an see by the table of contents this month, we've put together another issue loaded with some great stuff. We also have a couple of Guest authors this month. Lisa Green, a Word developer and active member of our Word VBA group, did a great job soliciting and compiling a load of way cool VBE tips for you. If you ever dip into the VB Editor, don't miss her article: Help! I’m Stuck in the VBE!!

Microsoft Office expert and MVP, Susan Ramlet, honors TechTrax by giving us a fantastic compilation of information related to dealing with all those confusing Office updates, patches and service releases. She's put together a terrific FAQ about Updating Microsoft Office that will surely be bookmarked by anyone using Office! Oh, and by the way, that adorable, terrorized model on our cover this month is Susan's son, Andrew.

You can learn more about Susan, as well as a few of my other talented consulting colleagues in a series I'm starting this month: Consulting—Beyond the Bunny Slippers. Lots of people ask me about my life as a consultant, so I felt it was time to put some of the myths about this lifestyle to rest by letting you in on what life is really like as a consultant. So I've wrangled some other consultants and, together, we'll pass along some of the realities of working in your slippers. You can judge for yourself whether this is something you think you can handle should you have consulting aspirations in your blood.

Matt Billock is back. And he not only is continuing with some more gaming development, but he, too, is starting a new series this month. You asked for it—so we're thrilled that Matt has accepted the challenge and will be teaching us some C++ programming.

On the subject of programming, I've got to tell you about an impressive web site I recently discovered, Disabled Online (www.disabledonline.com). Not only is this site well organized and nice looking, as well as a very promising resource site for all our friends with special needs, but this site is the brain child of a very talented young man from the Chicagoland area, Jay Cohen.

Dian D. Chapman, TechTrax EditorJay was diagnosed at a young age with Muscular Dystrophy. But through the use of Dragon voice activation software and Macromedia Dreamweaver, he designed and programmed the entire site...and did a great job with it. A local newscast on ABC had a feature story about Jay that caught my ear because I happened to currently have a client who is a doctor with a disability that requires him to use Dragon to assist him with his computer work. I'll be developing some automated documents to further assist him with his work. We've been running some tests, because I'm not too familiar with Dragon. So the newscast caught my attention. When I checked out the site, I was impressed and I emailed Jay to pass along my congrats on his site; and I promised him that I'd share the wealth here by letting you know about this site. Check it out! (By the way, if you're a skilled Dragon user, please drop me a note if you might have a little time to help out my doctor friend. He has a few questions and could use a little knowledgeable help.)

And finally, speaking of providing support (Geez, do I have this segue thing down, or what?<g>)...if you've ever had to provide any type of technical support, don't miss Candi's article this month from The Bat Cave. HA...do you think the girl has had a few rough calls lately? You be the judge. I'm sure you'll be able to relate.

Enjoy!

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