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Logo: Letters To TechTrax

Feedback

by Dian Chapman, MVP, MOS

As you can imagine, we have collected a ton of feedback over the last couple months. Much more than we can stuff into one article without boring you to death! We'll get through them all over the next couple months, but for now, here's the first pile of comments we've received.

Also...note that we get a lot of personal feedback on our articles, when people add comments when using the article rating buttons (at the end of each article). I asked our authors to review their individual feedback and feel free to comment on any they feel could use a little rebuttal or further info. This month you'll notice a lot of replies from Greg, as he was the first to reply to my request.

Finally, James Byrd, the talented developer who created the web application, Ezine Power Publisher, which is what we use to bring you TechTrax, has added a new feature that now allows the editor to see all the individual hits each article gets. Granted, we currently have 5,700 monthly subscribers, but our articles get several thousands of hits!

So we will be adding a new feature to our monthly Feedback article—a depiction of the top 10 articles for the previous month period. However, for this month, to kick off this addition, we will only display the top 25 hits to date. Now realize that we were only able to start tracking the hits since May, 2004. That means we have two years of uncounted hits! When you see the numbers for just the last few months, you'll understand why that comment is significant.

Note! This is in no way a contest amongst our authors. This feature will allow our readers to see what those important issues are. I, personally, find this type of data quite interesting. I hope you will, too!

And remember...no wagering!


Feedback
Peter from the UK writes...

Thank you, Dian. I still retain a subscription to the HTML newsletter and my normal procedure now is to leave each month's in the Intray and dip in when I have time. (I have learned so much from TechTrax!) I just felt I didn't need two simultaneous reminders. Perhaps you could write a routine to send a message only when all subscriptions are being cancelled.

Cheers. Peter

TechTrax Editor, Dian Chapman, replies...

Thanks for that great suggestion, Peter. You're right, I suppose getting multiple notices to confirm multiple subscription adjustments is needless. I've added it to my list of future improvements.

Note! For those who might not understand, know that you can adjust your subscriptions, anytime, from our home page at www.mousetrax.com/techtrax. However, at the moment, you get confirmation emails everytime you do any changes. That can be better organized to only send you one email should your subscription be completely removed...just to confirm that this is something you did want to do. We'll work on making that process slicker in the near future.

Feedback
"A" from Ireland writes...

I have used Frontpage 2002 to build my website. Recently I reloaded the home page which contains a linked border with navigation buttons. I found when I checked the result in the browser, that the linkbar is now no longer operational. The problem when I checked the html code seems to be that the website looks for a file on my hard disk i.e. desktop which of course it can't find. All the pages with the shared border are affected - you can't access them! I have tried repeatedly to change this. I am using ACE FTP package which has never given me bother before. Is the problem Frontpage - how do I get the hyperlinks on the link bar to stop trying to refer to my desktop c drive. Your help is much appreciated and it would restore my faith in Frontpage 2002.

Linda Johnson, Front Page expert writes...

Sorry, A, but you can't FTP linkbars...you need to PUBLISH the entire site in order to have the linkbars to update. Hope that helps.

Linda

Feedback
A reader writes...

Article titled, "Creating a Table of Contents Spanning Multiple Documents," by Jonathan West, MVP, Update, March, 2003.

Have used the code to generate the TOC from about 10 documents and it runs great. However, the resulting TOC is static - it contains no hyperlinks to the other documents or topics that it references.

Am missing something--? Would appreciate your help.

Jonathan West, author of Creating a Table of Contents Spanning Multiple Documents, writes...

No, you're not missing anything. Word doesn't put hyperlinks into cross-document TOCs created using RD fields.

Regards, Jonathan

Feedback
A reader from the UK writes...

This page is interesting reading, but all the techniques do not prevent the viewed image from being cached locally. I have tried without success using various META tags to disable caching in IE6, despite being informed by the web that this is possible. Can you advise on a fully 100% working method to stop the image being cached, many thanks.

Vic Ferri, author of Protecting Your Images on the Web, writes...

Well since that article, I have come up with a way to disable print screen but with IE only and a way to disable caching but your site has to support php - if it does, let me know, and I'll email you a couple of code lines you can try. Or you can try an image protecting program that breaks up the images into small pieces so that the whole image is not cached. Just do a search for such programs.

vic

Feedback
Kenneth Gundry from San Francisco, CA, writes...

Herb Tyson's article omitted a vital point, perhaps because it didn't arise on his computer. For those who are worried about the inherent insecurity of Windows XP (Microsoft's claim to a right to browse the contents of your computer) and are therefore using NT or 2000 (or earlier versions of Windows), be warned that the new Picture Manager that comes with Office 2003 explicitly warns that it will not print pictures; indeed the file menu contains no print items. So not only does installing Office 2003 remove Photo Editor which has some features not present in Picture Manager, it takes away altogether the ability to print. Clearly this is unacceptable but alas typical of Microsoft's contempt for its customers.

Herb Tyson, author of MS Photo Editor, Wherefore Art Thou?, (which, by the way is our current # 1 read article, receiving 19,257 hits alone!!...since May, 2004, when we started tracking all article hits), writes...

It didn't arise on my computer, because I usually, if not always, run the latest version of Windows I can get my grubby little hands on. However, it is decidedly NOT true that installing Office 2003 "takes away altogether the ability to print." If you were able to print before installing Office 2003, you'll be able to print after installing Office 2003. If your only method of printing pre-Office 2003 is MS Photo Editor, then just make sure that you do a custom setup and tell the installation program to leave MS Photo Editor alone. Any other means you have for printing pictures will be untouched by Office 2003's installation. Hey, you can always print using Microsoft Windows Paint!

Cheers, Herb Tyson

Feedback
Urak from Malaysia writes...

Regarding Making Google your Default Search Engine

It worked the first time....then i reset to default settings...to msn. I tried to change to google again...and it did not work..it always goes to msn....why? i would like to know that.

Vic Ferri, author of Making Google your Default Search Engine, writes...

Regardless of your OS, you can use this registry file [download here: GoogleDefault.zip 1k] to make the change. I tested it on 9x and XP and it always works to make Google your default search engine.

Note! To use the above file...click and download it. Pay attentin where you put it, so you can find it. Make sure your browser is closed. Unzip the file and double click the resulting GoogleDefault.reg file. A warning will ask you if you want to add this to your Registry, say yes. The key will install into your Registry to make Google your default search engine. If you need help understanding downloading, read this article:Downloading 101

Feedback
Mat Sutton from London, England, writes...

Re: Article "Did You Forget Something?" by David Horowitz

Perfect - Just what I was lookng for without having to go to the expense of purchasing something. A variation of this is now nicely tucked away in out corporate COM Add-In. Nice, clearly written code. Well explained.

Thanks David and TechTrax

David Horowitz, author of Did You Forget Something? (Or, How to Get Outlook To Remind You to Insert a Forgotten Attachment), writes...

Always nice to get fanmail! Thanks for the thanks, Mat, glad it helped you out.

- David

Author's Feedback

The following comments and replies were all sent to Greg Chapman, so the replies are all from him regarding comments he's received on the specific article indicated.

Article:
Da Game: Dueling Laptops at 31,000 Feet

Reader Comments:
Please don't do this. Airlines don't even allow wireless mice or keyboards because of potential radio interference. 802.11b could cause the plane to crash if a critical system was overridden.

Greg's Reply:
[Note: Greg Chapman is a licensed, active private pilot.]
That's an understandable response but it's founded on fear rather than fact. The facts are:

  • The FAA currently leaves restriction of the use of Personal Electronic Devices (including 802.11 devices) to the air carrier. It reached this conclusion after periodic studies in which the FAA noted no discernible issue with cabin controls and flight instruments (Yep, you did say airlines prohibit use…what you didn’t say was that they don’t all nor are they required to).

  • Restrictions against cell phone use in flight are not based on cell-phone interference with flight instruments but are instead based on the behavior of cell phones when they are above 'cell' emitters (the cell phone towers by which your signal is relayed to the provider's network). In short, your phone is designed to work below these towers, not above. When your phone is above, your phone can 'carry' over more than one cell at a time. That's a problem...but not for the aircraft.

  • The UK conducted a study recently which led them to the same regulatory conclusions as the FAA. They noted a few instances in which this equipment appeared to be related to increased noise in crew headsets and were unable to prove a relationship between use of these devices and an occasional alert light in the crew consoles (which sounds important but, somehow, they deemed it to be a low-value problem).

  • A search of the NTSB's incident database (http://www2.ntsb.gov/ntsb/query.asp) indicates there are no known instances in which signal interference has led to a crash. In fact, the only incidents on record about radio (and not all are fatal, thankfully) are those in which aircraft have flown into radio towers or their guide wires. I guess you could consider that radio intereference in one way or another.

  • Boeing and other companies are quickly devising methods of monitoring cabin smoke alarms and other devices on board aircraft using 802.11 and to offer centralized wireless network access to link to ground stations Internet services in flight. All those laptops on board the aircraft will be using their standard 802.11 devices to connect to this airborne network just like they would on the ground. In return they expect to open new subscriber based revenue streams from in-flight services and fear of liability doesn't appear to be driving them. I interpret that as a group of engineers coming to the conclusion that there is no threat.

In short, there appears to be no problem, and this particular thread comes up often, driven by fear and not supported by data or regulation but by anecdotal evidence at best.

Now, I have personally witnessed some knee-jerk behavior in the air by air crews concerning some of these devices. For instance, the handheld GPS devices that you can buy on the market today are almost all receivers; they emit no radiation at all. Handheld Survival GPS devices offer a transmitter which is intended for use only as a homing signal when you're in a survival situation and want the rescuers to come right to you. That doesn't change how people behave, however. I once had a flight attendant become quite upset that I was using a handheld navigation GPS because she was convinced that it was also a transmitter. Uh, yeah!

Reader's Comment:
Very good article! It really saved me for a product demo I wanted to do with out having to drag around a hub. Thanks!

Greg's Reply:
Glad it worked out! I'm also hoping they let you give that demo on the ground. Airliners are crowded!

Article:
Hard and Soft Asset Management with VBScript!

Reader's Comment:
A godsend for Domain Admins on a shoestring budget

Greg's Reply:
Thank you!! I too seem to have a shoestring budget. Glad I’m not the only one having to invent coping mechanisms!

Article:
Keeping the Home CPUs from Burning

Reader Comments:
lier, lier I HAVE A PENTALPHA ON(IT IS WORST THEN THE TT 7+).

Greg's Reply:
Hmmm, so many antagonists, so few who are literate. Whassa Pentalpha? Where do you go to get a prescription like that? What was it supposed to cure?

Article:
Synchronized Event Logging...to a Database

Reader's Comments:
Interesting code, but now my system seems open a DOS box everytime I run any script, how do I reset this back..?

Greg's Reply:
It probably wasn’t my first and I know it wasn’t my last big error of the day. In the function which checks the script host in use, I left in code which changes your default script processor to CScript (a better processor when you’re going to send lots of data back to the user interface).

To change this behavior, open a CMD prompt and issue the following command then press Enter:

CScript //h:wscript //s

My apologies for blindly changing your default settings!

Reader's Comment:
This rocks. I can't believe something of this quality is available for free!

Greg's Reply:
I’m glad you like it and I can explain why it’s free. I’m interested in better administration by my peers. I’ve a long way to go and so do some of them. So it’s my hope that tools like this make their jobs easier and their quality rise. I also hope that they’ll learn something and adapt the code to even better uses…and then share it with the rest of us!

Article:
As the Worm Turns...Your Computer into a Zombie

Reader's Comment:
Terrific article. Thanks for providing something I can show the idiots at my company.

Greg's Reply:
Thank you and please do educate your co-workers. We only get one Internet to play on, you know!

Article:
At Last!! Fast, Easy and Reliable DVD Authoring for the PC

Reader's Comments:

  • You really got it right, dvd authoring is more complicated than it needs to be and TMPGEnc DVD Author is the solution!

  • witty & informative - made me realise that I haven't gone mad, and that I, too, have wasted too much money on crap DVD authoring s/w

  • This article was great! Up to this point I had been struggling mightily with dvd authoring software (such as MyDVD). After using your suggested software from this article, I burned the DVD very quickly with NO errors. Thanks so much!

    Greg's Reply:
    You’re all very welcome but we’ve got to make sure those folks who are producing TMPGEnc DVD get their due. They really did simplify the process of making a good DVD nicely. In fact, the hardest thing about that product is spelling its name

Article:
Hard and Soft Asset Management – Part 2

Reader's Comment:
My only wish is better doc's and better inline docs on the scripts. Other than that I've only had very few issues.

Greg's Reply:
Excellent! I will apologize a little for the docs. Sometimes I find the most portable systems aren’t the most expressive. Since everything I do needs to live in text I rarely put process flow together in the docs (I ought to) and then I commit the golden crime; poor inline documentation when pounding out troublesome code segments. We’ll see if we can manage to improve on that.

Reader's Comment:
Great stuff man

Greg's Reply:
Thanks! We’ll have to look for something else in the well of imagination, eh?

Article:
The OTHER Way to Find Out What Video Card Is in Your Computer

Reader's Comment:
Being a contractor in IRAQ with soldiers who do not bring thier disks with them. It sure was great to be able to use this info to get the machine is was working on back up and running with nice resolution. Even administrators sometimes forget to write down what cards and drivers that go with them, when they have to wipe and start over thier PC. This soldier had a virus, wiped it but didn't record info about his cards. Thanks

Greg's Reply:
Hey! That’s cool! Glad it worked out. I’d also like to know more about how soldiers are working with laptops in the field. Are these their personal equipment or is it issued to them? Do they go into the field with it or does it stay back at the base? If they’re traveling with this equipment, are they having to do special things to protect the machines from the environment? I’d love to know more about the system failures you see out there!

Article:
Why Does Explorer Think I Only Want to See My Documents

Reader's Comment:
Windows XP (Home Edition) has been kicking my a** for 3 years. I kick it back by reformatting my hard drive -- this of course ages me by six months everytime I do this--around 8-`2 times now. I think this article will help to restore my lost youth.

Greg's Reply:
Well, I’m afraid we can’t yet restore lost youth with a computer. But I am glad you’ve found a way to stop the aging process!

Article:
You Know You’re a Real Admin When…

Reader's Comment:
I'd like to give my opinion about your articles in general. It's nice to see you choosing your words carefully - this not only 'unvague' but also contibutes to the joy of learning from your experience (although it gets a bit hard for me to grasp sometimes, as i'm not a native speaker.. hey, dont take this as a negative criticism!.. :) )..thank you

Greg's Reply:
Thank you very much! I can appreciate that digging through a second or third language can be a monster challenge. I’ll try to remember to be a little clearer in the future, though.

Reader's Comment:
Your site was not an easy find but this series of articles and the the domainreport tool are work that I have been trying to accomplish for some time. I call gui administrators paper mcse's. We have over 100 servers and if it wasn't for things like patches our servers would not have any downtime our unix guys have servers go down at least one a month. I have been moving most of my scripts into asp pages lately to make them more easily to get to when traveling to other sites. I am also modifing your domainreport tool to dump to a SQL database with a Web front end for managers to be able to veiw the data in something they can understand. Keep up the great work. I look forward to seeing what else you have to offer. Thank you!

Greg's Reply:
There should be more coming…I just haven’t had too many compelling ideas of late. There was a time when putting a Windows box up meant living with monthly reboots due to failures. Now if we could just get past this patching issue for our servers. When do we get a Windows XP style code update for Windows NT 4, Windows 2000, etc?

And I’d love to see how your ASP conversions turn out. It would be good to know how you managed security issues for those functions which require administrative privileges, too.

Article:
You Know You're a Real Admin When, Part II...

Reader's Comment:
I am using an AD script to get mac addresses and populate them into a SQL databse... WHY??? well I have a job that uploads that SQL db into the switches everynight. Once the switch knows their MAC, they are dynamically added to the trusted VLAN.. Wheeeww hoo.Now I know who is on my network and who is not.

Greg's Reply:
That’s a really good idea! I’m curious on one point that I didn’t understand. Now that you know ‘who’ they are, how do you know they belong there? I’d love to hear more!


Article Popularity

From 05/15/2004 to 09/01/2004...the Top Articles in TechTrax

Rank

Article Name and Link

Author

Hits since May

1

MS Photo Editor, Wherefore Art Thou?

Herb Tyson

19257

2

Making Google Your Default Internet Explorer Search Engine

Vic Ferri

17852

3

Different Ways to Lock Windows XP

Vic Ferri

15928

4

I Forgot My Administrator Password!

Vic Ferri

13584

5

Excel VBA: No Experience Necessary - Lesson 1

Mark Thorpe

11372

6

Everything You Need to Know About Response.Redirect

Adrian Forbes

11210

7

Normal.dot Template—Explained

Dian Chapman

10349

8

Windows XP Security—The Big Joke

Vic Ferri

10174

9

Excel VBA: No Experience Necessary - Lesson 2

Mark Thorpe

9197

10

Automating the Installation of Windows 2000/XP

Dennis Roche

8806

11

Excel IF Statements, Part II: Nesting Functions

Linda Johnson

8263

12

What?? No Office Shortcut Bar for Office 2003??

Beth Melton

8069

13

Microsoft Excel Charting FAQs

Jon Peltier

8020

14

Internet Explorer—Web Login AutoComplete Passwords

Vic Ferri

7485

15

Speeding Up Windows XP Boot Up and Shutdown

Dennis Roche

7161

16

Customize Your Windows XP Login Logo

Dian Chapman

7074

17

AOL—You've Come a Long Way, Baby! (AOL Radio)

Alan Wheeler

6918

18

Disabling System File Protection in Windows XP

Vic Ferri

6900

19

Introduction to IF Statements in Excel

Linda Johnson

5957

20

Microsoft Windows Power Toys

Vic Ferri

5808

21

System Configuration Utility

Dian Chapman

5572

22

Automating the Installation of Windows 2000/XP: Part 2: Slipstreaming Hotfixes

Dennis Roche

5487

23

Debug Script to Clear Hard Drive Partition

Vic Ferri

5442

24

Controlling the Printer from Word VBA

Jonathan West

5208

25

Excel VBA: No Experience Necessary - Lesson 3

Mark Thorpe

5157

 

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